BroadSource integrates Ribbon’s SBC SWe as a key component in its security-compliant payments system, SecureCall.
Ribbon Communications, a provider of real-time communications technology and IP optical networking solutions announced that BroadSource, a systems integration and software development company has selected Ribbon’s SBC SWe as a key component in its Payment Card Industry Data Security Standard (PCI-DSS) compliant secure payments system, SecureCall.
Haydn Faltyn, CEO and Co-founder, BroadSource said, “Ribbon’s global leadership and extensive SBC installed base gave us the necessary confidence to include them as a critical part of our solution. We look forward to working together as customers around the world upgrade their systems to become PCI-DSS 4.0 compliant from March 2024, allowing them to secure their customers’ card payments made over the phone in both call centre and non-call centre environments”.
The latest PCI standards tighten a business’s obligations and require that these informal settings be better secured. When SecureCall removes the customer’s card details from the conversation, the business no longer has visibility into the customer’s card details. SecureCall leverages Ribbon’s SBC technology to participate in a secure conversation between the merchant, customer and SecureCall Cloud.
Manny Christophidis, Enterprise and Channel Director, Asia Pacific, Ribbon Communications, said, “We’re proud of our ability to help our customers ensure the security of business-critical communications and meet industry and government-led security mandates around the world. We look forward to supporting BroadSource’s innovation and dedication to customer success well into the future.”
The solution is acquired as a cloud service and deployed by the merchant’s telecom service provider, freeing the merchant from new technology investments. Security features including DTMF (Dual Tone Multi Frequency) Clamping can be enabled on any cloud phone line, so the service is available no matter where the merchant’s staff is located. Retail employees and agents can securely take credit card information over the phone without pausing calls or screen recordings.
