Dynatrace revealed findings of an independent global survey of 1,300 CTOs, CIOs, and tech leaders, reveals 83% of them say AI has become mandatory, 95% say generative AI would be more beneficial.
Dynatrace, a unified observability and security announced the findings of an independent global survey of 1,300 CTOs, CIOs, and other technology leaders in large organizations.
The research reveals that organizations are increasing their investments in a composite approach to AI across all areas of their business to improve productivity, automate tasks, reduce costs, and keep pace with the competition.
Bernd Greifeneder, Chief Technology Officer at Dynatrace, said, “AI has become central to how organizations drive efficiency, improve productivity, and accelerate innovation. The release of ChatGPT late last year triggered a significant generative AI hype cycle. Business, development, operations, and security leaders have set high expectations for generative AIs to help them deliver new services with less effort and at record speeds. However, as organizations endeavour to realize the expected value, it becomes evident that generative AI requires domain-specific tuning and integration with other technologies, including other types of AI. In addition, organizations must use AI securely and responsibly and monitor it closely to manage cost and user experience. This will help them provide accurate results, reduce expenses, and prevent employees from exposing sensitive data or creating vulnerabilities in their environments.”
These findings underscore the need for a composite approach to AI, whereby organizations combine multiple types of AI, such as generative, predictive, and causes and different data sources, such as observability, security, and business events. This approach brings precision, context, and meaning to AI outputs.
Some findings from the research included 83% of technology leaders say AI has become mandatory to keep up with the dynamic nature of cloud environments. The other finding mentioned that 95% of technology leaders’ responses on the benefits of generative AI if it’s enriched and prompted by other types of AI that can provide precise facts about current states and accurate predictions about the future.
