ExamRoom.AI Uses Vonage Communications Platform For Reliable And Scalable Remote Testing


Vonage, a provider of cloud communications helping businesses accelerate their digital transformation, announced that ExamRoom.AI, the AI-based proctoring software, is using the Vonage Communications Platform to provide reliable and scalable remote testing and proctoring experiences globally.

Based in the United States, ExamRoom.AI has been growing exponentially since its inception, expanding globally into Europe, Asia and South America on a mission to offer convenient online testing, provide a secure testing environment, and provide exceptional customer service to administrators and test-taking candidates around the world.

Maintaining exam integrity virtually has always been complex, but with the drastic increase in remote education and exams necessitated by the pandemic, the need for a secure, reliable, AI-based proctoring platform became paramount. ExamRoom.AI emerged as a powerful solution in this field by embracing the future and engaging application programming interfaces (APIs), artificial intelligence (AI) & augmented reality (AR) technology and algorithms to ensure web-based, remote online testing is versatile, accurate and secure. Vonage Video and Voice APIs provide ExamRoom.AI with video and voice capabilities above and beyond a simple, out-of-the-box video conferencing solution tailored specifically to enhance and improve the remote testing and proctoring experience, including real-time analytics and monitoring capabilities. Powered by Vonage APIs, the ExamRoom.AI platform handles 3 billion subscribed minutes every month and has already supported 8 million test takers completing their exams.

“By integrating Vonage Video and Voice APIs directly into the ExamRoom.AI platform, our clients can observe their examinee’s webcam and the device’s desktop screen to monitor exam progress and behaviour, review all time-stamped flags issued by the AI and the live remote proctor, receive all verbal and text communication, and speak directly to the candidate if necessary – all in real-time,” said Amanda Jayakeerthi, Chief Relations Officer, ExamRoom.AI. “The flexibility of Vonage APIs allows us to provide video conferencing integration in Android, IOS, Windows, Linux, and other web applications with in-depth logs and graphs to help track and monitor usage and challenges faced by our customers – which ultimately enables them to provide better remote test taking and proctoring experiences.”

Vonage Communications APIs allow developers to build better connections, conversations and engagement directly into their existing applications and devices. Built using WebRTC standards available on billions of devices, the Vonage Video API provides customers like ExamRoom.AI with global performance and scale, creating a stable connection and reducing the challenges of a global solution.

“We have seen a growing need for remote and virtual education services that offer seamless, meaningful and reliable connections that rival in-person interactions or even improve on them – from classroom tools to training to exam solutions like ExamRoom.AI,” said Amitha Pulijala, VP of Product, Platform Services, AI and Video, Vonage. “With the Vonage Communications Platform, we are happy to support our customers’ innovation and growth as they shape the future of immersive engagement.”