Gideon Taylor Acquires IntraSee To Enhance Conversational AI

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The IntraSee team of artificial intelligence and UX innovators will help Gideon Taylor bring unprecedented usability to enterprise applications.

Gideon Taylor announced that it has acquired IntraSee, an enterprise UX and conversational AI company. The acquisition includes Ida Artificial Intelligence and its powerful AI-driven digital assistant for the enterprise, Ida. The IntraSee team of artificial intelligence and UX innovators will help Gideon Taylor bring unprecedented usability to enterprise application suites like PeopleSoft and Oracle Cloud.

“Gideon Taylor has always been about extending the reach and relevance of enterprise systems, replacing manual data collection and approval processes with smart, workflow-enabled eForm applications that guide users through easy interactions with the system. Now, with the IntraSee team’s AI wizardry, we can give the enterprise system a voice. Chatting with Ida as an employee or student is amazing; you just keep finding more things Ida knows how to do for you. This is what chatbots were always meant to be. Ida is going to build a whole new level of connection between organisations and the people they serve,” said Paul Taylor, President and CEO, Gideon Taylor.

Ida is cloud-based, leveraging the Oracle Digital Assistant (ODA) platform to bring machine-learning AI and Natural Language Processing technology to enterprise chat. Ida detects and replies in dozens of languages, has a library of hundreds of skills for HCM and Campus Solutions, and connects to many enterprise systems, including Microsoft, Salesforce, ServiceNow, Oracle HCM Cloud, PeopleSoft, Canvas, Kase, Taleo, Kronos and more. Ida’s capabilities continue to grow, with more skills (including Finance) and connectors (including popular HCM, LMS, and ITSM offerings) on the way.  Andrew Bediz will continue to lead IntraSee as a division of Gideon Taylor. The IntraSee and Ida brands will be retained.