Both companies will help enterprises take an AI-first approach to scale next-generation AI solutions to improve operational efficiencies, drive revenue growth, and enable business transformation
Infosys, a global leader in next-generation digital services and consulting, announced that it is collaborating with Microsoft to develop industry-leading solutions that leverage Infosys Topaz, Azure OpenAI Service and Azure Cognitive Services. Both organisations combine their respective artificial intelligence (AI) capabilities to enhance enterprise functions with AI-enabled solutions across multiple industries. The integrated solutions will accelerate the rapid democratisation of data and intelligence that will help businesses increase productivity and drive new revenue growth.
Generative AI has opened new avenues of AI applications and key enterprise functions across industries, and Infosys is providing services, frameworks, solutions, and platforms in multiple application areas, such as semantic search, document summarisation, contact centre transformation, AI-augmented software development lifecycle (SDLC) and marketing content creation. For example, Infosys helped a leading financial services company implement an AI-based solution to generate document summaries and provide a semantic search capability using generative AI. This resulted in the automated organisation of documents, which significantly reduced efforts and improved the productivity of their financial advisors.
Through the collaboration with Microsoft, Infosys Topaz is using Azure OpenAI Service and Azure Cognitive Services to augment its capabilities to help enterprise customers transition from digital to AI solutions. The integrated solutions will boost customers’ operational efficiency, decrease turn-around time, future-proof investments, and open new business models.
Balakrishna D. R. (Bali), Executive Vice President and Global Head – AI and Automation, Application Development & Maintenance, Infosys, said, “Infosys Topaz is empowering businesses with improved operational efficiencies and reduced time-to-market for launching new products and services. It converges Infosys Cobalt’s and data analytics’s power to AI-power business and delivers cognitive solutions and intuitive experiences that revitalise growth. Through our strategic collaboration with Microsoft, we will continue to lead the generative AI revolution, helping businesses amplify human potential and navigate their next towards becoming AI-first enterprises.”
Nicole Dezen, Chief Partner Officer, Microsoft Corp, said, “We’re pleased to expand our collaboration with Infosys to deliver innovative solutions, utilising Azure OpenAI Service and Azure Cognitive Services, that will help customers develop new business models and realise new revenue streams. By harnessing the power of generative AI, Infosys will help customers accelerate growth and innovation.”