QTS Realty Trust, a leading provider of hybrid, colocation, and mega-scale data centre solutions, announced the next wave of intelligent real-time apps and solutions engineered to create the leading digital customer experience in the data centre industry.
All accessible from QTS SDP, this new collection of features gives QTS customers visibility, access, and control of their hybrid and hyperscale colocation environments from a single, fully-integrated platform available anywhere from any device.
Over the last five years, QTS has digitised all of its end-to-end systems to become a multi-tenant data centre operator with an API-driven self-service orchestration platform designed to help organisations view and optimise their data centre environments with ease.
SDP has achieved 100 per cent adoption by QTS’ 1200+ customers and leads the industry in data centre service delivery.
It announced the availability of the next phase of distinctive remote management applications and solutions for SDP:
- QTS Huddle Early Release Program – An industry-first digital collaboration service that brings together remote and globally dispersed stakeholders and QTS technicians through video conferencing, chat, and co-browsing in an asynchronous environment. Customers use SDP to schedule QTS Huddle digital collaboration sessions with up to eight users to exchange thoughts, share ideas, and annotate 3D Mapper floor plans. At the same time, QTS techs perform onsite work to resolve critical issues at the data centre.
- QTS Dynamic Connectivity Marketplace – Customers get real-time access to hundreds of on-net networks, cloud providers, and thousands of endpoints with a simple cross-connect from SDP. The marketplace operates similar to a trip planner by creating global connectivity solutions tailored to exacting enterprise and hyperscale needs for proximity, bandwidth, dark fibre, internet exchange, software-defined networks, cloud on-ramps, and more. Partnering with these on-net providers saves costs, shortens deployment times, and can reduce latency.
- QTS Self-Service Power Circuits – Empowers customers to self-serve power circuits when and where they need them. The graphical interface of SDP shows customers where power is required, what type of power is eligible for that space and automatically aligns with the associated contracted price.
- QTS internet connect now via QTS Switchboard – This self-provisioning service utilises a “one-port-to-many” approach that customers use to access workloads in AWS, Azure and Google clouds in a fraction of the time and at a fraction of the cost of traditional solutions. Today, QTS Switchboard users can also provide QTS’s popular QTS internet connect blended IP fully managed service from SDP in minutes.
“From the customers’ perspective, SDP transforms a physical data centre into a smart and connected digital data centre,” said Bensten. “Our Innovation and Product Teams are focused on developing technologies and solutions that connect our customers to QTS’ smart facilities through software. We call this the cloudification of the data centre. The foundation of this software-defined transformation is SDP – a self-service digital platform that our customers and partners use to optimise their colocation environments from wherever they are precise.”
