The agreement includes cloud hosting and cloud-managed application services for the SAP S/4HANA software environment
Egypt’s utility and energy distribution company has expanded its collaboration with global IT infrastructure services provider, Kyndryl, to support its digital transformation and better serve the daily energy needs of more than 1.7 million customers across Egypt. Kyndryl will now provide TAQA Arabia with cloud hosting and cloud-managed application services for its enterprise resource planning (ERP) environment, SAP S/4HANA.
Through its four main platforms and subsidiary companies, TAQA Arabia delivers more than 7.3 billion cubic meters of natural gas and more than 1350 megawatt of electrical capacities and serves customers across Egypt through a network of 110 retail oil and compressed natural gas (CNG) stations. SAP S/4HANA plays a pivotal role in enabling these operations, including support for plant maintenance activities, production planning, project management and sales and distribution in addition to company-wide human resources and financial accounting.
With Kyndryl hosting its ERP environment in the cloud, TAQA Arabia has the option of integrating emerging technologies, such as AI and the Internet of Things (IoT), at any time.
Through its unmatched skills and global resources, Kyndryl also provides TAQA Arabia with end-to-end management of its SAP software environment in the cloud and round-the-clock support to address data backup, recovery, security, performance and more. Consequently, the company’s employees are freed up to focus on more strategic initiatives and deliver more value to customers.
“Trust is fundamental to initiate and maintain relationships. Over the years, the Kyndryl team has proved to us that they are an extended part of the TAQA Arabia family, with our success at the forefront of everything they do for us. We are pleased to renew our collaboration with Kyndryl to drive forward our longer-term transformation goals,” said Hazem El Gaishy, Chief Information Officer, TAQA Arabia.
TAQA Arabia chose to continue collaborating with Kyndryl because of its expertise in applications, data and AI. Kyndryl has deep experience in helping companies as they adopt and deploy adaptive digital tools to modernise and power their operations.
Additionally, Kyndryl is SAPcertificated in cloud and infrastructure operations, further strengthening its capabilities and portfolio.
