e& enterprise has unveiled its Utility Co-Pilot, an AI-driven virtual assistant designed to transform utility management through advanced data utilisation, now available on the Microsoft Marketplace.
e& enterprise has introduced its latest innovation, the Utility Co-Pilot, a virtual assistant for utility management, now available on the Microsoft Marketplace. This cutting-edge solution is set to revolutionise the utility sector by harnessing the power of Generative AI (GenAI) and advanced data management techniques. The Utility Co-Pilot promises greater efficiency, enhanced transparency, and improved customer satisfaction.
Designed to integrate seamlessly into existing utility infrastructure, the Utility Co-Pilot unlocks the potential of previously underutilised data from Smart Grid systems. By leveraging this data through AI, the Utility Co-Pilot optimises operations, simplifies reporting, and provides real-time support to key departments within utility management.
Salvador Anglada, CEO of e& enterprise, commented on the launch, “Our deep industry expertise, combined with Microsoft’s innovative AI technology, marks the beginning of a new era in smart utility management. This comprehensive solution empowers our clients to fully utilise their data, leading to more efficient operations, improved customer experiences, and sustainable growth. We are enabling utilities to explore the vast possibilities of genAI and redefine the future of their industry.”
The Utility Co-Pilot is equipped with advanced tools designed to streamline operations and enhance decision-making across departments. It transforms complex data into actionable reports, facilitating informed management decisions.
A team of experts, including data scientists, engineers, and business leaders, has supported the development of this scalable and reliable GenAI solution tailored for various business applications. e& enterprise has utilised Microsoft’s OpenAI and Azure services to bring this solution to market.
One of the standout features of the Utility Co-Pilot is its ability to provide real-time updates and foster collaboration. It offers immediate insights into applications, operations, and maintenance, improving visibility and response times.
These capabilities enable more effective tracking, monitoring, and management of processes. With GenAI at its core, the Utility Co-Pilot automates routine tasks, integrates systems, and enhances communication, significantly boosting productivity.
For utility professionals, the Utility Co-Pilot delivers AI-powered insights directly to business users, field workers, and operations specialists. This allows them to perform tasks more efficiently and serve customers more effectively.
End-users also benefit from the Utility Co-Pilot through various features, including usage alerts, 24/7 availability, outage reporting, energy-saving advice, personalised experiences, billing control, and a feedback mechanism for service improvements.
Daily and weekly consumption alerts keep customers informed, empowering them to make data-driven decisions. Additionally, the system offers energy-saving tips to help users reduce costs and optimise their energy usage.
As the utility sector continues to evolve, the introduction of the Utility Co-Pilot by e& enterprise marks a significant step towards smarter, more efficient utility management. It paves the way for a future where AI and data-driven insights play a central role in the industry’s growth and sustainability.
