According to Salesforce, companies will increasingly face a global web of more rigorous standards due to new climate-related reporting requirements…
Industries consistently focus on AI innovations and trends to enhance their productivity and go-to-market strategies.
With a plethora of AI implications, tech-savvy leaders continue to share their insights on AI-powered technologies. The Salesforce team predicts a surge in AI integration, anticipating exponential growth in 2024.
1. Adoption of AI technology with equitable Access
Becky Ferguson, CEO of Salesforce Foundation and SVP of Philanthropy, after emphasising the effective implementation of AI technology, said, “AI presents a massive and exciting opportunity for purpose-driven organisations to better serve their communities – but adopting this technology will require funding and expertise that many resource-constrained organisations lack. This will be a critical new endeavour for the philanthropic community: ensuring equitable access to AI for the nonprofits that are tackling the world’s toughest social and environmental challenges.”
2. Healthcare will witness transformation with Generative AI
Amit Khanna, SVP & GM, Health & Life Sciences, Salesforce, said, “The US alone spends $3.7 trillion on healthcare, which equates to $1 trillion in administrative waste. With this in mind, my prediction is that generative AI will transform healthcare, fundamentally changing the cost trajectory of the industry. The technology will be used to create efficiencies in claim management and summarisation, turn unstructured data into insights and spot patterns to predict at-risk patients, and create new diagnosis and prevention checkpoints.”
3. AI-powered solutions to fight against climate crisis will grow
Claudine Emeott, Partner, Salesforce Ventures, said, “2023 has been a frightening year for our planet. And yet, we have promising AI-powered solutions for both climate change mitigation and climate adaptation. WeaveGrid deploys machine learning to optimally orchestrate EV charging for utilities, automakers, and drivers, while Pano AI uses AI to detect wildfires earlier.”
4. Sustainability reporting standards will develop with AI Capabilities
Suzanne DiBianca, EVP and Chief Impact Officer, Salesforce, said, “Companies will increasingly face a global web of more rigorous standards due to new climate-related reporting requirements — from the recently passed SB 253 in California to the upcoming SEC climate disclosure rule to the EU’s Corporate Sustainability Reporting Directive. AI will be a crucial tool to help businesses meet these standards while reducing the burden of sustainability reporting.”