Cisco AppDynamics Launches Business Transaction Insights in AppDynamics Cloud 


Cisco AppDynamics has announced major updates to its cloud-native observability solution AppDynamics Cloud.

Business transaction insights combine business transaction monitoring with AppDynamics Cloud’s continuous-context experience. This allows organisations to expand observability over cloud-native applications correlated with business context across their Amazon Web Services (AWS) environment and beyond. The AIOps-derived insights enable teams to observe applications the same way customers and end users experience them and quickly take action to optimise performance and remediate issues in near real-time.

The new capabilities will initially support digital services, cloud-native applications, and Amazon Web Services (AWS) workloads. Cisco AppDynamics and AWS continue to empower organisations across the entire IT estate on their journey to full-stack observability.

Modern cloud-native applications can be highly distributed and complex. Ops teams often rely on siloed, domain-specific tools to collect and interpret massive amounts of data generated by their technology stack during normal operations. As a result, they can struggle to deliver dependable digital experiences for end-user customers because they need correlated insights to identify how critical issues impact business outcomes.

With business transaction insights, teams can leverage multiple streams of data drawn from OpenTelemetry and Amazon CloudWatch, all correlated to business context, and then optimise digital experiences at scale. They generate AIOps-driven alerts that allow teams to identify, prioritise, and resolve the most important issues that could impact the user experience and the overall business.

A Cisco AppDynamics survey of 1,150 IT professionals revealed that 71 per cent believe their organisation will need to allocate resources toward the observability of cloud-native applications and infrastructure. This new capability in AppDynamics Cloud gives technologists the simplicity and insights they need to streamline operations, increase the business value of AWS products and services, and maximise current and future investments in areas including Kubernetes, microservices, and other AWS infrastructure.

“With AppDynamics Cloud, we are reimagining the cloud-native observability market,” said Ronak Desai, SVP/GM Cisco AppDynamics and Cisco Full-Stack Observability. “Cisco AppDynamics enables visibility of an organisation’s entire cloud-native landscape and generates insights based on an intelligent relationship model. With the addition of business transaction insights to AppDynamics Cloud, IT teams can now act with the information needed to make business-critical decisions and break down the new siloes across their cloud-native monitoring landscapes. We are helping customers realise the vision of Cisco Full-Stack Observability and bringing genuine visibility, insight, and actions to their entire IT environment.”

“As organisations move their business to the cloud, it is critical to use solutions that enable them to understand their cloud environment and quickly identify meaningful data to optimise the customer experience,” said Chris Grusz, General Manager of Worldwide ISV Alliances and AWS Marketplace, AWS. “With the introduction of business transaction insights for AppDynamics Cloud, customers can confidently evolve modern applications while taking better advantage of the agility, scalability and innovative cloud services that AWS provides.”