Riverbed Tools Boost Visibility For Leading Video Applications

Riverbed | Aternity adds visibility and reporting capabilities for popular video and collaboration applications Zoom and Microsoft Teams

Key updates to the Riverbed Unified Network Performance Management (NPM) portfolio will now deliver greater application and network intelligence by extracting useful performance data via real-time packet analysis, without having to access packet details directly. The new additions deliver DNS insights and three new TCP metrics, resulting in faster remediation of common IT problems.

The updates were made to the Riverbed AppResponse 11.12 release, enabling organisations to deliver full-stack network and application analysis, and helping to capture, store and analyse all application interactions as they cross the network. AppResponse can speed problem diagnosis and resolution, allowing organisations to resolve problems quickly and provide a greater digital experience for end-users.

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“Our goal is to support organisations striving to build high-performing, hybrid workplaces. In our recent Riverbed | Aternity Hybrid Work Global Survey, while 97% of business and IT leaders are comfortable with employees working hybrid, 57% believe gaining visibility is even more challenging in a hybrid work environment. The latest release of Riverbed AppResponse is targeted at relieving many of the everyday network issues organisations are experiencing with Zoom and Microsoft Teams, as well as common DNS and TCP issues to make the network safer and employees more productive,” said David Winikoff, Vice President, Product Management, Riverbed | Aternity.

Video solutions are bandwidth-intensive and often suffer from performance issues, especially when users are working from low-bandwidth home networks. To address this issue, Riverbed AppResponse added full visibility into all Zoom and Microsoft Teams media, voice, and video.

The AppResponse Unified Communications Analysis (UCA) module now auto-detects Zoom and Microsoft Teams media streams, enabling organisations to better support audio and video traffic and surface the full complement of quality metrics, such as MOS-CQ, MOS-V, jitter, packet loss, new channel rate, and more.